Has customer service suffered during the pandemic?

By Susan Mauer, Tampa Bay president, Axiom Bank We are in unprecedented times with how consumers interact with businesses. During 2020, many businesses and offices were required to shut down for an extended time. This forced most businesses to rethink how to serve their customers so as not to lose them to mega online providers.

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Accounting & tax for law firms

By Brian Leidel, CPA, CFP, PFS, shareholder with Kerkering, Barberio & Co. On the surface, establishing and operating a law firm seems like any other business: hang a shingle, perform services for clients, bill and collect, pay staff and overhead, and share profits among the owners. However, many important accounting and tax issues need to

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A commitment to affordability

By Chuck Warrington, executive director, Clearwater Gas System  Three great essentials to achieve anything worthwhile are, first, hard work; second, stick-to-itiveness; third common sense. This famous Thomas Edison quote is probably the most appropriate quote to describe the “why” behind Clearwater Gas System’s goal to form an ongoing Habitat for Humanity of Pinellas and West

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Asset preservation – AKA asset protection – what is it and why should you do it?

By Harry Teichman, Attorney at Older, Lundy Alvarez & Koch Your 15-year-old grabs your keys and takes your car out for a spin.  She drives through the side of the neighbor’s house on the way home and does $250,000 worth of damage.  She has no license, and it’s the 5th time she’s done it, your

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SMS can help your business shift from good to great

By Harry Hedaya “People always said that I didn’t give up my seat because I was tired, but that isn’t true. I was not tired physically, or no more tired than I usually was at the end of a working day. I was not old, although some people have an image of me as being

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A look ahead: Florida’s industries and markets

By Chris Dhanraj, managing principal of investments, CliftonLarsonAllen Wealth Advisors We made it through 2020 and businesses are looking toward a post-pandemic world with cautious optimism. We are frequently asked what trends to watch across both national and state business landscapes. Here are three of them. How have Florida businesses fared in the pandemic? Compared

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Should starting a business be your next career move?

If your career feels stagnant, these signs can help you decide if now’s the time to start a new business.

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