Business etiquette is not exciting. It warrants no public accolades or awards, and yet the lack of business etiquette can cost opportunities, relationships, and even businesses much more than we even know. How so? At the core, business etiquette is awareness and consideration mixed with empathy and an added flare of timing. Business etiquette in … Read more
The stereotypical CEO is characterized as a charming, tall, white man educated from a top university, a strategic visionary on a vertical career trajectory with the ability to make perfect decisions under pressure. How many such people do you know? None, I bet. Today’s business world is faster, smarter and, in many ways, younger than … Read more
“Why don’t I have any success hiring salespeople?” This is one of the most popular questions I get asked. In my experience, there are very few rules that work for hiring salespeople that works with other departments. Why? Because we make these mistakes: • Hiring from a résumé. They have experience. They have had sales … Read more
How would the people in your life describe you and what drives you? How would your colleagues at work and clients describe working with you? How consistent are the answers? Change is inevitable. Think about the technology and environment that frame our day-to-day life. How many of us have a camera, a day planner or … Read more
I recently spent time at a corporation where the CEO had spent millions of dollars on a project, and some of the senior managers believed from the start that it was destined to fail. Why, I had to ask, didn’t they speak up and voice their concerns? Because they believed that the CEO’s reaction to … Read more
