Palantir Technologies, whose sophisticated data systems are used by the U.S. military and federal immigration authorities, has secured an enterprise-wide artificial intelligence agreement with Clearwater-based AmeriLife, extending its commercial business into the operations of one of the nation’s largest independent insurance and retirement product distributors.
The agreement, announced Thursday, Nov. 5, will introduce Palantir’s Foundry and Artificial Intelligence Platform across AmeriLife’s health and wealth businesses, beginning with technology already operating at Crump Life Insurance Services. Following a successful pilot, Crump incorporated the software into its ACE case management platform, which handles the administrative work accompanying insurance applications as they move toward completed policies.
An insurance application can pass between several organizations before a policy is issued, with financial advisors, distributors and insurance carriers each handling different parts of the process and often relying on separate systems to manage the same case. AmeriLife plans to connect those systems more closely, giving insurance professionals a clearer view of applications as Palantir’s technology rolls out across its national distribution network over the coming months.
Scott R. Perry, AmeriLife’s chairman and CEO, said the agreement would allow the company to “rebuild how our business runs, from the first client conversation to the placed policy,” with the initial implementation at Crump providing an operating example of the broader deployment.
Palantir’s software can bring together information scattered across different databases, a capability that has made the company a major supplier to federal intelligence agencies and U.S. Immigration and Customs Enforcement, where its work has drawn criticism from civil liberties groups concerned about government surveillance. Earlier this year, members of Congress sought more information about how immigration authorities were using the technology to combine government records with data obtained from commercial sources, including what information officials could access and how it was being used.
That ability to bring together information from different sources is also central to Palantir’s agreement with AmeriLife, whose insurance business handles applications containing detailed financial records and, depending on the coverage, sensitive medical information. The initial rollout will focus on managing insurance cases and the administrative work that comes with them, although AmeriLife hasn’t explained what customer information the software will process or who will be allowed to access it.
The companies have not disclosed the agreement’s financial terms or a completion date for the broader rollout, which will extend the technology beyond Crump’s existing deployment into additional AmeriLife business functions over the coming months.