The art of the ‘thank you’ note

“God gave you a gift of 86,400 seconds today. Have you used one to say ‘thank you?’” — William Arthur Ward With presents, invitations, referrals, hostess gifts and more having been shared throughout the year, resist letting the fullness of your schedule override the fullness of gratitude you have … and how it can be

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The etiquette of navigating remote work

While many organizations used to consider some roles as remote-optional, and other companies have completely remote teams, this current environment has more businesses embracing, accepting or event resorting to remote work as part of our current “normal.” You may be wondering what the DOs and DON’Ts of remote work from an employee and management perspective

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Establishing, maintaining and even growing trust in times of difficulty

While people may be stressed, concerned and even distraught over what will happen to themselves, their role, their friends and family, this is a time when feeling safe, secure and in-the-know are all tremendously important. How can this happen when things are changing rapidly? Consider this: LET Trust Build. Meaning, use the following: logic, empathy

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The etiquette & compassion of forgiveness

You’ve been disappointed. Someone let you down. You had a deal fall through. Nearly all of us have experienced the unsettling surprise of what we hadn’t planned and, even more so, didn’t want to have happen. And yet each of us also has the ability to overcome disappointment, get ourselves up and then create new

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Travel in Style … Not Turmoil

If you have traveled in the last decade, for work, pleasure or both, you might wonder if manners matter and if courtesy is in question. Great news: Mindfulness matters and kindness is considerate, not overrated. Just because others may seem to have given good behaviors a break doesn’t mean allowing your “best foot forward” approach

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Grace Under Pressure & Above All Else

Perhaps if you were to think of grace, you would picture elegance at a dance or ball … something old-school that reminds you of the past. That is a form of grace, that elegance and presence that allows one to carry him or herself with dignity. No matter the circumstances. Grace is not given. Grace

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It’s Less About Opinion, and More About Consideration

While most everyone has an opinion on multiple things, our individual opinion is not sought on all things. While expertise and degrees, practices and professions warrant many seeking opinions and input from us, it is a sign of humility, perspective, and even compassion for others, to first think through both the reason for that request, and

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It’s Less About Opinion, And More About Consideration

While most everyone has an opinion on multiple things, our individual opinion is not sought on all things. While expertise and degrees, practices and professions warrant many seeking opinions and input from us, it is a sign of humility, perspective, and even compassion for others, to first think through both the reason for that request, and

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Leading with, and through, vulnerability and compassion

Leaders are often described as charismatic, smart, effective communicators and visionaries. And, excellent leaders are thought of as all of those things in addition to being both compassionate and vulnerable.  Sadly, many of us work, yes, work, at not letting anything detract from our impression on others as someone who “has it all together meaning

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How to Present Beyond Public Speaking Fears and Misperceptions

People say “Fake it ‘til you make it,” that “You’ll get better at presenting by presenting,” to “Picture everyone in the audience naked, or look over their heads, to calm your nerves,” and “When you practice, it sounds scripted, so just shoot from the hip to sound real,” and yet these untruths are part of

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How to Network with Meaning

Business etiquette is not exciting. It warrants no public accolades or awards, and yet the lack of business etiquette can cost opportunities, relationships,  and even businesses much more than we even know. How so? At the core, business etiquette is awareness and consideration mixed with empathy and an added flare of timing. Business etiquette in

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