Ask the Experts

Aril is the fourth month of the year and the month when Administrative Appreciation Day is celebrated. This year, National Administrative Professionals’ Day falls on April 24, 2024. That’s a

Dear Jim,  How many follow-ups are too many follow-ups, too many? I’m under pressure to get answers from prospects before moving on, but sometimes I can feel the irritation in

The demographic landscape is undergoing a seismic shift as baby boomers reach retirement age—often called the “Silver Tsunami.” As of the 2020 census, one in six people in the United

You probably remember hearing all about the Titanic in great detail during history class. You might remember how this ship was described as the epitome of luxury and had been

Despite most TV pundits loudly proclaiming over the last few years that the US economy is strong, inflation is just transitory, and capital is plentiful, they’ve finally started to admit

Underdogs are highly regarded, and celebrated, throughout history and sports. Think JK Rowling, Robin Hood and King Arthur. The “Cinderella team”— Miracle on Ice.  Underdogs are legendary because they defy

Dear Debbie,  Can you help with some Out of Office (OOO) coaching? I recently took some time off from work, but I always try to be available for urgent matters

In case you haven’t noticed, a shift in the profession of selling is underway. This shift – the digital empowerment of buyers – has been rumbling for a while but,

By now, you should have already completed your sales forecasting for 2024 and be well on your way to laying the groundwork for a wildly successful year. Sometimes I find,

Have you ever found yourself pondering, “Do I need a strategic partner or is my executive assistant ready to level up and become the MVP in strategic moves?” Let’s ditch

Happy New Year! Here’s to a healthy, prosperous and productive 2024 for you, your family and your team. If you’re reading this article, chances are you’re already a successful business

Depending who you ask, the term “executive assistant” can take on different meanings. For instance, like many of today’s traditional corporate roles, the EA position has greatly evolved, over the