With many of us altering our work environments with fewer remote—and more in-person—conversations, meetings and engagements, such freedom can feel like a reprieve from being isolated, at times, and at other times can seem like a resurgence of everything intrusive, all at once, without a chance to steady oneself. When a change we have craved … Read more
By Aakash Patel I spent a Friday morning, this spring, on the car line in Gorrie Elementary School in Tampa. Instead of sitting in an office or a breakfast meeting, I greeted parents as they dropped off their kids. I waved to students as they walked into their classrooms. And I witnessed what a school … Read more
Attracting, and keeping, good salespeople is at the top of every sales manager’s list of priorities. The better we are at inspiring, and holding on to, great salespeople, the happier, more engaged and the more successful they will be. Here are three things that you’ll want to keep in mind this summer to help your … Read more
Hearing your office is reopening does not mean “back to work” or “business as usual,” if you have been working remotely. Joy may be felt by some. It is more likely many will have a sense of dread, trepidation or even anxiety. Even if there is some relief, and excitement, mixed in. What to do? … Read more
Will we eventually be able to return to the prepandemic ways of conducting business? That’s a question that has been on the minds of many professionals. The latest survey from the Sandler Research Center, “Leading from the Front During Challenging Times,” asked sales leaders around the world what kinds of changes they have encountered in … Read more
By Ian Adair What originally, was thought in the beginning as a temporary separation from office life became a radical transition in our work culture today. After all of the government-imposed lockdowns, curfews, social distancing and quarantines—work became more remote, isolating and, some would say, socially disconnected. The aftermath of this dramatic shift has moved … Read more
So, you want to have a guest speaker? You want to bring value to guests of a work, or social, event by livening it up? As an author, and speaker, I track requests and have a procedure in place for processing inquiries, and for those of you who are asking, you may benefit from this … Read more
By Mary Key, Ph.D. What is influence? The movies often portray influence as making a dramatic speech at the climax of the story (complete with music swelling in the background) or making a killer presentation that convinces everyone in the room they’ve underestimated you. It’s more complex than that. Influencing is a critical competency of … Read more
By Christy Vogel Congrats! Your business survived the pandemic. Things are going well at your company. Revenue is steady, a niche has been established and you’re ready to take things to the next level. You want to further distinguish your brand from your competitors and grow market share, so you and your leadership team decide … Read more
The ultimate question of which came first, the chicken or the egg, could be applied to the Customer Experience (CX) and Employee Experience (EX). Which one comes first? According to the Tempkin Group study, in 2017, 79% of employees with a customer-centric culture are highly, or moderately, engaged compared with 49% of employees within organizations … Read more
