Ideal Agent, a Tampa-based real estate services company, has partnered with SME Solutions Group, also in Tampa, to create a new technology infrastructure for its business.
The new technology will assist Ideal Agent on its digital transformation, and artificial intelligence, to scale its business, reduce expenses and improve the company’s customer experience, according to a statement.
In addition, SME’s business intelligence, and tools, will provide Ideal Agent with analytics on agent performance, recruiting, selection and modeling capabilities for improved client pairing based on agent success, geography and ranking formulas as well as market analysis and data warehousing, the statement said.
“We’re excited to implement SME’s technology to better integrate our disparate data and insights,” said Zavier Rodriguez, chief technology officer, at Ideal Agent. “Digital Transformation is not just about the technology, or software, it’s about the use case and need. It includes data governance, data integrity and data trust, as well as providing data literacy and we’re excited for SME to bridge the gap.”
