In my last column, I covered the importance of knowing your numbers as a way to grow your business and make it more profitable. We explored the closing ratio. This month, we’ll look at two other key performance indicators, customer lifetime value and customer churn rate. Customer lifetime value, or CLV, is sometimes referred to … Read more
By Chris Cyrille, founder and men’s wardrobe stylist at Canopy Road Retail Spring 2022 is here, and we are finally back outside. Over the past couple of years, the invisible enemy has wholly upended our lives. I will refrain from addressing it by name because, by now, I’m sure you may be just as tired … Read more
► Current Rocky Point, a special-purpose entity affiliated with Tampa-based Caspers Co., has purchased The Current hotel, an Autograph Collection property by Marriott, at 2545 N. Rocky Point Dr., Tampa, for $85 million. ► Fast co-founder and chief executive officer Domm Holland, joined the Tampa Bay Economic Development Council as an executive committee member and … Read more
You get them—business emails, some you want, some you don’t, some you subscribe to and some that are spamming you. And you write them—business emails, some that people want and some they don’t. What’s the secret to making yours most welcomed and read? Have empathy and care in how you craft your emails. Yes, empathy … Read more
He’s a man that has perfected the art of “The Long Game.” When he’s not occupied with running MidFlorida Armored and ATM Services, based in Tampa, as chief executive officer, Danny Persaud has his hands in one of his many other business ventures, or he’s thinking up inventions or renovating a hemp farm. A few … Read more
It’s a lesson in kindness and withholding judgment. One day, it’s writing the checks to support an organization but, then, another day down the road, finding yourself in need of that organization’s help. Thomas Mantz, chief executive officer of Feeding Tampa Bay, takes great pride in speaking of what the organization was able to accomplish … Read more
Mike Sutton has served at Habitat for Humanity since March 2014. As CEO of a $25 million nonprofit organization, he provides leadership and oversees the continued delivery of Habitat for Humanity’s mission of partnering with people in need to build and renovate decent, affordable housing in Pinellas and west Pasco counties. His passion for serving … Read more
► Sweetgreen, a Los Angeles-based fast-casual restaurant, signed a lease, at 1114 Central Ave., in St. Petersburg’s Edge District. ► St. Petersburg Mayor Ken Welch appointed several members to run his team including Stephanie Owens as deputy mayor and chief of policy, Janelle Irwin Taylor as communications director, Tom Greene as interim city administrator and … Read more
Live Tampa Bay, formerly known as Project Opioid Tampa Bay, will hold its Regional Leaders Luncheon to End Overdose on March 24, at the Hilton Carillon Park. The Regional Leaders Luncheon to End Overdoses is Live Tampa Bay’s inaugural luncheon, with the goal of raising awareness of the opioid and overdose epidemics and their threats … Read more
Tampa Bay Business and Wealth held a Tech Connect panel discussion at Five Labs, in Tampa. The event was presented by SME Solutions Group, PSCU and Source 1 Solutions. A group of data and IT professionals shared their experiences, insights and challenges around digital transformation, data enablement and data privacy. Christopher J. Moyer Sr., president … Read more
