Bern’s Steak House has launched a new reservation process that will require credit cards to secure bookings.
No-show reservations, and reservation cancellations made within 24 hours or less of the booking, will be subject to a $25 per person charge but 100 percent of the proceeds of those charges will benefit Feeding Tampa Bay, according to a statement.
“Our team continues to find best practices for accommodating as many reservations as operationally possible and holding our guests accountable for their commitment to dine is one of many measures we are taking to protect the reservation process,” said David Laxer, owner of Bern’s Steak House, in the statement. “The fee is intended to create a sense of responsibility. A properly canceled reservation allows for an opening in our system for another guest to dine. In the chance a customer is in default, the monies will go to a good cause that supports community.”
The new reservation policy allows for Bern’s to cancel, or decline, any reservation that is suspected to have originated via a trade or unauthorized third-party website, app or social media platform. Reservations are released on a rolling 60-day booking and are released at 12:00 a.m. each morning.
Reservations can be made online or by calling 813.251.2421 during regular business hours.
