Cheers to a New Year…and not all-new approaches

As another year arrives, it is often the time for resolutions, declarations, changes and so much more. While all of that is exciting, and forward-thinking, in some ways those grand

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The art of the B2B interview

“You’re so lucky you run your own business. You get to do what you want when you want—your time is your own,” and “How do you coach people on interviewing

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Getting past the gamification of feedback

Giving and receiving feedback can be a gift … if we allow that experience to be that. With steady rates of job changes, and seemingly surprising resignations in many offices,

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How stopping ‘I’m Sorry’ and ‘I Can Help’ can start forgiveness, helpfulness

While many feel it is contributing, humble and useful to say “I’m sorry,” as well as “I can help you,” these statements can be distracting and even annoying, especially when

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The art of reconnecting in-person

It’s wonderful we are all getting out and getting in touch with clients, buddies and others in, and around, the community, state and beyond, isn’t it? Those encounters might feel

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Why ‘no problem’ and ‘no worries’ are problematic and worrisome

When someone does something for us, or compliments an action, an idea or an accessory, we often say, “Thank you,” or “Thanks.” Sometimes we get a reply, and other times

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Welcome to moving forward (with some hesitation)

With many of us altering our work environments with fewer remote—and more in-person—conversations, meetings and engagements, such freedom can feel like a reprieve from being isolated, at times, and at

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‘Happy New Year’ is an attitude

While the ringing in at midnight to celebrate, and welcome, 2021 might have been something even more desired this year than ever before, there is always something about each New

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How to do something instead of saying, ‘Let me know if there’s something I can do’

Please know all offers, and intended kindnesses, are appreciated. They are. This is not a message of shame or criticism. Rather, from an etiquette perspective, coming from a person who

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