Etiquette

As another year arrives, it is often the time for resolutions, declarations, changes and so much more. While all of that is exciting, and forward-thinking, in some ways those grand propositions—or assumptions—can be discouraging and even disappointing. They can give the impression that change is meant to happen at a certain strike of the hour,

“You’re so lucky you run your own business. You get to do what you want when you want—your time is your own,” and “How do you coach people on interviewing when you haven’t had to interview in over 15 years, since you started your firm?” are odd, and frequent, comments I get … and perhaps

Giving and receiving feedback can be a gift … if we allow that experience to be that. With steady rates of job changes, and seemingly surprising resignations in many offices, some are tempted to turn feedback into a game by only focusing on the positives of a team member, overlooking errors, miscommunications and missteps, and

While many feel it is contributing, humble and useful to say “I’m sorry,” as well as “I can help you,” these statements can be distracting and even annoying, especially when you’re not at fault or when someone is not actually seeking help. How so? While there are occasions of regret and instances where help is

It’s wonderful we are all getting out and getting in touch with clients, buddies and others in, and around, the community, state and beyond, isn’t it? Those encounters might feel familiar and, yet, they are not the same as they were in the past. They are similar and there are differences in who we are

When someone does something for us, or compliments an action, an idea or an accessory, we often say, “Thank you,” or “Thanks.” Sometimes we get a reply, and other times we do not. When we do get a reply, words matter, because conveying a thought with sincerity becomes connection. Keeping that in mind, it is

With many of us altering our work environments with fewer remote—and more in-person—conversations, meetings and engagements, such freedom can feel like a reprieve from being isolated, at times, and at other times can seem like a resurgence of everything intrusive, all at once, without a chance to steady oneself. When a change we have craved

While the ringing in at midnight to celebrate, and welcome, 2021 might have been something even more desired this year than ever before, there is always something about each New Year that holds promise, simply because of the turning of the calendar. Or does it? Is it that January 1 is magical? Is it that

Please know all offers, and intended kindnesses, are appreciated. They are. This is not a message of shame or criticism. Rather, from an etiquette perspective, coming from a person who just experienced being in a position where things being done for me were wonderfully welcomed here’s what I have gathered, learned and want to share.