How a strong company culture benefits your bottom line

Strong company culture isn’t just about equipping the breakroom with fancy coffee makers, crushed-ice machines and theater-worthy TV screens. While it may very well include those, and other things that give your employees the warm fuzzies, it’s bigger than that.

In oversimplified terms, culture is the way your organization behaves – how you treat your employees, how they treat each other and your customers, and the experience that it creates for everyone involved. When you invest the time and energy it takes to cultivate a strong company culture, it can have a profound impact not only on your employees and customers, but also on your business’s bottom line.

Let’s focus on three areas of your business in particular that can benefit from a positive company culture and ultimately help improve your bottom line: recruiting, retention and succession planning.


Your culture is the heart of your employer brand. After all, everyone wants to work for a company with a great culture. And when you have that kind of draw, your business can attract top talent much easier. That means you’ll spend much less time and money on traditional recruiting methods.

But attracting candidates is only the first step. Selecting the right ones for your company can prove to be more difficult.

While resumes help you select candidates based on skill sets, they don’t tell you much about their personalities or how they’ll mesh with your team. A well-thought-out HR strategy can also make it easier to hire the right candidate the first time. When you have a thorough understanding of your company’s core values, it’s easier to eliminate candidates who aren’t aligned with them.

As for highly sought-after candidates with specialized skills, training or experience, it takes more than competitive pay and benefits to win them over. While those aspects of your offering are definitely important, choosy “unicorn” candidates also look for an experience where they can continue to advance their careers and make a difference.

With the right strategy in place, your culture could be the determining factor that sways them to pick your company over the competition.


Although turnover is inevitable in all businesses, excessive turnover can be a major drain on your budget. Consider all of the ways it impacts your business:

  • Lost productivity from being shorthanded
  • Advertising open positions
  • Time spent screening, interviewing and comparing candidates
  • Time, effort and cost associated with conducting background checks
  • Time spent onboarding and training new employees
  • Lost productivity due to new employees’ inexperience

However, retaining your employees isn’t as difficult as you might think. If your employees are getting what they want from your company, they’ll be less likely to go looking elsewhere for a new job.

What kind of “experience” can you provide that will make them want to stay with your company for the long term? Is it advancement or educational opportunities? What about paid volunteer time?

Talk to your employees. Conduct interviews and discover what will persuade them to stay. Then, tailor your HR strategy to meet the specific wants and needs of your people. It will likely be much cheaper to invest in the talent you already have, versus hiring and training new people.

Succession planning

Like turnover, change within your business is inevitable. What really matters is how your business handles change. Does it come to a dead stop? Or do you have the proper people in place to keep it moving?

An effective HR strategy includes a succession plan that helps you prepare employees to step up when others leave and ensures your company is ready for growth. It serves as the blueprint to guide you in hiring and promoting the right employees for the right positions to support change. So, no matter what comes your way, you’re always prepared for what’s next.

If your HR strategy is truly proactive and goal-oriented, then you’ve thought about your employees’ future at your company long before you hired them. And if you’ve cultivated a culture that promotes growth and personal development, your people will be aligned and motivated to take on new roles and positions. They may not have all the necessary skills or aptitudes yet, but with a little training and mentoring, these employees have the potential to help your business thrive.

An HR strategy that fosters culture

There’s no perfect formula. There isn’t a quick fix. And HR strategies aren’t one-size-fits-all. But one thing rings true: The best HR strategy for your business will be one that’s tailored to your unique needs and fosters the kind of culture that helps you attract and retain top talent. At the end of the day, when you build a better workforce, they’ll help you build a better business and boost your bottom line.


Insperity, a trusted advisor to America’s best businesses since 1986, provides an array of human resources and business solutions designed to help improve business performance. With 2018 revenues of $3.8 billion, Insperity operates in 78 offices throughout the United States. To learn how Insperity can help you, email [email protected] or call 813.556.2010.

Contributed by Kevin Howe from content originally published on

You May Also Like

It’s time for CEOs to rethink the role of human resources

By Christine Hairelson, vice president, employee experience at Accusoft/OnTask COVID was a massive stress test, and gut check, for every organization regardless of size, scope or industry. All departments were

Virtual Connect: The Radical CHRO Series Part 1 (FULL VIDEO)

Stop assuming, start listening. If you want to understand what’s really going on, try listening to your employees. Presented by KnowBe4 Panelists: Jennifer Currence, HR & Leadership Trainer Kelli Houdek,

Solving Skilled Labor Supply Chain Shortfalls

Hiring good people is hard. Hiring good people with specific skills, or credentials is harder. Hiring good people with specific skills, or credentials, in an industry where the demand is

Three things your company should do in response to landmark Supreme Court ruling on LGBTQ employees’ rights

Last week the Federal Supreme Court issued a landmark ruling affirming that Title VII of the Civil Rights Act of 1964 protects gay, lesbian and transgender employees from discrimination in

Other Posts

Healthcare by Becker’s hospital review honors Tampa General Hospital as a top place to work

By J.C. Barrott Tampa General Hospital is among the top places in the U.S. to work in healthcare, according to Becker’s Hospital Review’s 2024 “150+ Top Places to Work in

St. Pete-Clearwater International adds new, Allegiant non-stop flight destinations to Evansville, IN & McAllen, TX

By J.C. Barrott New routes to St. Pete-Clearwater International Airport (PIE) in Florida, includes Evansville, Indiana via Evansville Regional Airport (EVV), and McAllen, Texas via McAllen International Airport (MFE). St.

USF Foundation Board of Directors adds eight new members

By J.C. Barrott The USF Foundation Board of Directors recently added eight new members, to further their vision of inspiring philanthropy and administering resources that support USF’s pursuit of excellence.

Habitat for Humanity to celebrate 900th home dedication

Habitat for Humanity of Pinellas and West Pasco Counties is reaching a significant milestone this month, with the 900th dedication of a home built in the Pinellas County and West