Kindness from the heart

Some kindness is a courtesy, such as holding the door for the next person to enter or exit.

Some kindness is situational, like when someone asks you what you think of a look, or how they did presenting, and you offer something positive in response.

And, some kindness is from the heart…genuine, almost guttural, and without hesitation. It is that drive to make a difference that compels you when nobody is watching, when there is no credit to be earned or bestowed and it is the type of kindness that starts within, from an inkling or interest, that grows into an action, approach and/or part of one’s being.

Knowing that all of these varied aspects of kindness exist, also know that kindness, in its truest form, is from the heart, it’s give and not take.

This type of pure kindness is offered solely to enhance, or improve, a situation or relationship, regardless of how you may, or may not, feel about or even know the person, or people, involved.

Heart-driven kindness is a form of emotional intelligence.

So, with that in mind, kindness is not to be confused with a lack of harshness, or a positioning of oneself as purer, better or above anyone else. That form of intentional positioning, or judging, is strategic and even manipulative.

When you are kind, you don’t see the “high road” and you are not about being the “bigger person,” as that would imply there is someone else on the “low road” and that they are the “smaller person.”

Should you find your form of kindness has been filled with courtesies and/or from situations in the past, fear not, as kindness from the heart can be cultivated, grown and lasting.

Start seeing, really seeing, others. Start hearing, really hearing, what is going on with people. That seeing and hearing leads to connecting. Connection is a foundation to heart-warming kindness. It’s not about asking what they need or filling in when asked directly. The kindhearted person shares what will be done and then does it. Often there is no post, fanfare or acknowledgment. Each, and every, time though, there can be joy, inner energy and personal smiles thinking of how a positive, purposeful act of kindness might impact someone else constructively. There is a return that is not reciprocal, or owed, as that return is not from another person it is from within.

When you are kind, and the kind of person who acts from the heart, you see people, each person with courtesy in situations and in the ways that make a difference, even when those who are impacted don’t even know you were a part of it, only that part of what you did, in fact, made a difference.

Debbie Lundberg is the founder and CEO of the Florida-based national firm, Presenting Powerfully. She combined her General Motors leadership with her Dale Carnegie Training facilitation experience to embark on her business journey in 2006.  She is an 11-time published author, certified virtual presenter, certified life coach, certified leadership coach and certified image consultant. Lundberg is a performance coach who co-hosts The Business Of Life Master Class podcast. Her 2020 book, Remote Work Rockstar, has become the guidebook for working, and leading, virtually. Lundberg can be seen in her TED Talk “Who Cares?” She serves as a MacDill Air Force Base 927th Air Refueling Wing Honorary Commander board of directors’ member, South Tampa Chamber of Commerce board of directors’ member, Centre Club board of governors’ member, Leadership Tampa alumnus, the Special Needs Family Hour board member and a Tampa General Hospital Patient and Family Advisory Council member. She also is currently in year three, of a three-year commitment, as chair of the American Heart Association’s Circle of Red. Team Lundberg, which includes Michael and their four-legged daughters, two rescue labs, Lexi and Daisy, resides in South Tampa, where the family settled in 2004.

You May Also Like
How to receive feedback

Dear Debbie: A few months ago, you shared how to be a sponsor and speak up. I love it and, yet, sometimes when I get feedback, I get embarrassed and

Read More
The summer burnout

Summer is hot and so is burnout. By this time of the year, the heat, and the mood, in the office, and outside, feels like it would melt gold which,

Read More
Initiating buyer focused conversations

If you’re in sales and new business development, you know that your job consists of three primary functions: selling (including presenting your solution to a prospective customer or client, then

Read More
Jim Marshall
How to beat the ‘Summer Slowdown’

So, here we are in August – what some people refer to as the “dog days of summer.” Temperatures and humidity are through the roof, many of your clients, customers

Read More
Jim Marshall
Other Posts
Winning in golf and sales

(Reader Alert: This article is about golf; if you are not a fan or a participant – or have little patience for those who are – please feel free to

Read More
Jim Marshall
When a STAR is born

As a recruiter, my first go-to candidate is someone who has depth, personality and has navigated some real-life experiences. Many times though, they have little-to-no college experience. This begs the

Read More
Experts Say Despite Tightening Underwriting, Plenty of Funding Options Are Still Available

While numerous economic indicators continue to plunge, lenders have been tightening underwriting guidelines to reduce their risk exposure.  This shouldn’t surprise anyone considering the fact that we all can see

Read More
business credit
Prepping for the fall (sales) this summer

The month of June signifies different things to different people: weddings, graduations, Father’s Day, hurricane season, the Summer Solstice, etc. The kids are out of school, summer vacations are being

Read More
Jim Marshall