The art of the B2B interview
“You’re so lucky you run your own business. You get to do what you want when you want—your time is your own,” and “How do you coach people on interviewing
Less work. More done. The No. 1 question you can ask to prevent burnout.
If you’re feeling burnt out, apathetic or exhausted, you’re not alone. In varying ways, we are all navigating the pandemic flux, this latest wave of worldwide uncertainty. This state of
Finding the right mentor for you
In my last column, we explored the value of having a mentor. This month, we’ll go deeper with a step-by-step process to help you find one. First, be introspective and
7 strategies for closing out the year strong
It’s hard to believe the holidays are already here, and if you’re like many business owners, managers and sellers, you’re either looking back on the year with a high degree
Mental health during the Holidays – A time for empathy and support
The holidays are supposed to be a special time of year where family and friends come together in the spirit of celebration and tradition. For those struggling with their mental
Finding your philanthropy ‘match’
In 1993, I became both impressed and enamored with two adorable and smart middle-school sisters, at the Boys and Girls Club, on the perilous Westside of my hometown of Chicago.
Getting past the gamification of feedback
Giving and receiving feedback can be a gift … if we allow that experience to be that. With steady rates of job changes, and seemingly surprising resignations in many offices,
What buyers want now
There’s no question that, within the professional buyer/seller environment, preferences and practices have changed dramatically in the last 18 months. In many organizations—on both sides of the desk—the dynamic between
How stopping ‘I’m Sorry’ and ‘I Can Help’ can start forgiveness, helpfulness
While many feel it is contributing, humble and useful to say “I’m sorry,” as well as “I can help you,” these statements can be distracting and even annoying, especially when
Building the right sales team
If you’re reading this article, chances are pretty good that you’re a business owner, general manager, company executive or sales manager. And, as we’re heading into the fourth quarter of
From customer service to customer success
Question: When should you tell your “significant other” that you love them? Answer: Before someone else does. The same basic principle holds true for your clients and customers. Your best
The art of reconnecting in-person
It’s wonderful we are all getting out and getting in touch with clients, buddies and others in, and around, the community, state and beyond, isn’t it? Those encounters might feel