As we think about handling client calls and sales during change, I encourage you to instead position that thought, or those thoughts, as engaging with clients/members and sales respectfully moving
Read MoreHiring good people is hard. Hiring good people with specific skills, or credentials is harder. Hiring good people with specific skills, or credentials, in an industry where the demand is
Read MoreZoom confined their images to rectangles, but the virtual meeting room could not contain their passion. The American Cancer Society’s Southwest Florida team recently gathered a dedicated group of Making
Read MoreIn times of uncertainty, we automatically look to see what is new that can help us adapt. It is a marketing technique to add “new,” and “improved,” to products as
Read MoreIn the 1990s, my father retired from the Army and found a “fun job” in Game Day Operations for an ECHL (formerly the East Coast Hockey League) team in Augusta,
Read MoreA nation’s economic security serves as the foundation for its national security. Understanding this principle, the communist government of China has undertaken a relentless campaign to become the world’s economic
Read MoreWhen the global pandemic forced millions to work from home, IT and security teams had to quickly find ways for employees to access the business network and data. While many
Read MoreThere are so many radical changes taking place all around us that we might as well make some radical changes of our own, to guarantee that by the time we
Read MoreIn the work we do with our business leaders and sales executives, we have a saying: “You either win or you learn.” The COVID-19 pandemic offers lessons to be learned
Read MoreIt’s been a while for what many thought would be temporary, remote work. Some of us have been doing it for years. Still, that was a blend of virtual and
Read MoreIt’s okay to be afraid to talk about race at work. It’s not okay to ignore inequities. Courageous leaders make the intentional choice to talk about hard things. I’m going
Read MoreAs uncertainty is still lurking at every corner right now, we can latch on to the things that we can control. It is more difficult than ever to control the
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