Ask the Experts

Late to a Zoom meeting because you are “so busy?” Garbled reception on the phone because you are at the beach and those darn waves keep making noise? Way behind

Responsive, adaptive organizations invest time upfront to make future work easier. I call this frontloading. One simple, impactful and repeatable way to frontload work is by performing a team agreement

Although the national unemployment rate spiked earlier this year, hiring a productive salesperson can still be a huge challenge. Salespeople tend to be outgoing, and engaging, and it’s easy to

As we think about handling client calls and sales during change, I encourage you to instead position that thought, or those thoughts, as engaging with clients/members and sales respectfully moving

Hiring good people is hard. Hiring good people with specific skills, or credentials is harder. Hiring good people with specific skills, or credentials, in an industry where the demand is

Zoom confined their images to rectangles, but the virtual meeting room could not contain their passion. The American Cancer Society’s Southwest Florida team recently gathered a dedicated group of Making

In times of uncertainty, we automatically look to see what is new that can help us adapt. It is a marketing technique to add “new,” and “improved,” to products as

In the 1990s, my father retired from the Army and found a “fun job” in Game Day Operations for an ECHL (formerly the East Coast Hockey League) team in Augusta,

A nation’s economic security serves as the foundation for its national security. Understanding this principle, the communist government of China has undertaken a relentless campaign to become the world’s economic

When the global pandemic forced millions to work from home, IT and security teams had to quickly find ways for employees to access the business network and data. While many

There are so many radical changes taking place all around us that we might as well make some radical changes of our own, to guarantee that by the time we

In the work we do with our business leaders and sales executives, we have a saying: “You either win or you learn.” The COVID-19 pandemic offers lessons to be learned