Ask the Experts

Late to a Zoom meeting because you are “so busy?” Garbled reception on the phone because you are at the beach and those darn waves keep making noise? Way behind on your emails because you were binge-watching a Netflix series and slept in? These are a few of the excuses I have either heard, or

Responsive, adaptive organizations invest time upfront to make future work easier. I call this frontloading. One simple, impactful and repeatable way to frontload work is by performing a team agreement at the start of a project or when forming a new team. Ever had a terrible roommate? Imagine how much time and energy you could

Although the national unemployment rate spiked earlier this year, hiring a productive salesperson can still be a huge challenge. Salespeople tend to be outgoing, and engaging, and it’s easy to convince yourself that you’ve found the right person for the job simply because a candidate is “likable.” But before interviewing any sales candidate, take the

As we think about handling client calls and sales during change, I encourage you to instead position that thought, or those thoughts, as engaging with clients/members and sales respectfully moving forward. These tips will be useful now, and in the future, and when our mindset is about moving ahead, versus how we are in change.

Hiring good people is hard. Hiring good people with specific skills, or credentials is harder. Hiring good people with specific skills, or credentials, in an industry where the demand is outgrowing the available labor pool, well, that is nearly impossible. While it may sound like a glass-half-empty view on the economics of labor this is

Zoom confined their images to rectangles, but the virtual meeting room could not contain their passion. The American Cancer Society’s Southwest Florida team recently gathered a dedicated group of Making Strides Against Breast Cancer leaders, from Naples to New Port Richey, to swap tips, gain inspiration and emotionally connect for the cause. The Zoom meeting

In times of uncertainty, we automatically look to see what is new that can help us adapt. It is a marketing technique to add “new,” and “improved,” to products as we perceive this as positive. We are looking for answers, during this time, to help our business continue, or get back to, flourishing. The good

In the 1990s, my father retired from the Army and found a “fun job” in Game Day Operations for an ECHL (formerly the East Coast Hockey League) team in Augusta, Georgia. We practically lived in the arena and I became mesmerized by the sport. At the insightful age of 10, I knew that someday I

A nation’s economic security serves as the foundation for its national security. Understanding this principle, the communist government of China has undertaken a relentless campaign to become the world’s economic superpower by all means possible. The Chinese government is waging a covert war against the United States as they have been steadfast in their attempts

When the global pandemic forced millions to work from home, IT and security teams had to quickly find ways for employees to access the business network and data. While many turned to secure VPN access using company-issued laptops, many workers rely on home computers, smartphones and tablets. Multiple endpoints put data at risk in any

There are so many radical changes taking place all around us that we might as well make some radical changes of our own, to guarantee that by the time we come out of the quarantine our business, our career and our personal life reflect how we want to live, not how we got used to

In the work we do with our business leaders and sales executives, we have a saying: “You either win or you learn.” The COVID-19 pandemic offers lessons to be learned that directly relate to your business development and selling efforts. Qualification is essential For health care professionals who have been caring for people impacted by